
If not, right-click on any empty space and select “ Scan for hardware changes”. Most probably the default drivers will be installed. msc” in the dialogue box and press Enter.
Boot your computer into normal mode, press Windows + R, type “ devmgmt. The application will then automatically uninstall the installed drivers and restart your computer accordingly.
After launching the application, select the first option “ Clean and restart”. After booting your computer into safe mode, launch the application which was just installed. You can learn how to boot your computer into safe mode by reading our article on it. After installing Display Driver Uninstaller (DDU), launch your computer into safe mode. You can continue without this step but this ensures that there are no remnants of the drivers. Install the utility Display Driver Uninstaller. Nevertheless, a little research might make the troubleshooting easier for you.
Either this or you can let Windows automatically update them for you. You should explore the internet, google your hardware and see if there are any available drivers for you to install. Graphics card manufacturers roll our frequent updates to include more features and reduce bugs all the time. you have a graphics card which supports DirectX 11 but are still seeing the error message, it is probably because you haven’t updated the drivers to the latest build. If you categorize in the second condition i.e. Solution 1: Updating Graphics Drivers (for cards which support DX 11) We have listed a number of workarounds for both cases. This will affect the game performance a lot but it will be playable to some extent. If your GPU supports the version but still doesn’t run the game, don’t be dis-hearted yet there is still a way through which you can run the game but it will drastically reduce your frames per second (~10). In this case, DirectX 12 is also supported. This signifies the compatibility with DirectX 11. Here underneath Drivers, you will see Feature Levels. Wait for the status bar at the bottom-left to complete loading all the signatures.
Press Windows + R, type “ dxdiag” in the dialogue box and press Enter. You can easily check if your graphics hardware supports DirectX 11. Although in official documentation Civilization VI requires you to have DirectX 11, it seems there are still errors involved. Nowadays, even semi-moderate GPU’s have the compatibility to support DirectX 11. Newer games built in such a way that for optimum performance, they require you to have at least a specific version of DirectX. Now, what is DirectX? DirectX is a collection of application programming interfaces (API’s) that handle tasks related to multimedia, video, and games. What do you mean by ‘Compatible Graphics’?Ĭivilization VI requires that your computer at least has a graphics card that supports DirectX 11 installed and running.